1. Who we are
Prologics IT Solutions (“Prologics”, “we”, “us”) operates https://prologics.lk. Our address is No:17 Kuruppu Rd, Colombo 08, Sri Lanka.
2. Information we collect
We may collect the following when you interact with our website:
- Contact form data — name, email, phone number, company and message content.
- Technical data — IP address, browser type, device information and pages visited (via analytics tools such as Google Tag Manager, when enabled).
- Communications — emails or messages you send to our sales or support addresses, including WhatsApp enquiries initiated from this site.
3. How we use your information
We use personal information to:
- Respond to enquiries and provide requested information about our services.
- Deliver proposals, demos and customer support.
- Improve our website, products and marketing (aggregated where possible).
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. Legal basis
We process personal data based on your consent (for example, when you submit the contact form), our legitimate business interests (responding to enquiries and operating our services), and where necessary to perform a contract or comply with applicable law, including Sri Lanka’s Personal Data Protection Act where it applies.
5. Data retention
Enquiry records are retained for as long as needed to manage the relationship and meet legal or accounting requirements, typically up to seven years for business correspondence.
6. Security
We apply industry-standard safeguards including encrypted connections (HTTPS), access controls on internal systems, and secure hosting for customer platforms. No method of transmission over the internet is completely secure; we work continuously to protect the data we hold.
7. Third-party services
Our site may use analytics (Google Tag Manager), hosting providers, email delivery services and communication tools. These providers process data under their own privacy policies and only as needed to deliver the service.
8. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at sales@prologics.lk. You may also withdraw consent where processing is consent-based.
9. Cookies & analytics
We use essential cookies required for site functionality. When analytics is enabled, third-party tools may set additional cookies to help us understand how visitors use the site. You can limit or block cookies through your browser settings.
10. Changes
We may update this policy from time to time. The latest version will always be published on this page with an updated date shown above.
11. Contact
For privacy questions, email sales@prologics.lk or visit our contact page. See also our Terms of Use.